I've been working with appliance techs online for over 20 years. One of the biggest changes I've seen in the tech community during that time is a steady decline in competence in troubleshooting electrical circuits. It's to the point today that many techs don't even know what real troubleshooting is or looks like. A common misunderstanding is that pattern recognition and parts changing are what constitute "troubleshooting."
Real troubleshooting starts with a succinct problem statement that answers one or both of these questions: 1) What is the appliance doing that it should NOT be doing? 2) What is the appliance NOT doing that it SHOULD be doing?
Using the problem statement and the schematic, a skilled technician will identify the load of interest (LOI), analyze the LOI power supply circuit, and then proceed to kick some appliance ass. I've codified this analytical troubleshooting technique into the Ten-Step Tango™ Troubleshooting Method.
I've posted multiple webinar recordings demonstrating the Ten-Step Tango™ on various appliances, from simple to complex, from wall ovens to refrigerators and everything in between. Today, I want to call your attention to just three of these.
In these three enlightening webinar recordings at Appliantology, each about an hour and a half long, the Samurai unveils the secrets of his own troubleshooting technique: The Ten-Step Tango™. In ten clear, easy to follow steps, you'll learn how to apply this structured troubleshooting procedure to diagnose ANY electrical problem, whether it's an appliance, home solar power system, or anything else electrical. And you'll troubleshoot it with precision and competence. No more guessing and hoping to get lucky.
If you're a premium tech member at Appliantology (Professional Appliantologist, Appliantology Fellow, or Master Samurai Tech Alumnus), you can watch these webinar recordings at Appliantology on-demand, 24/7. Access to videos like these are one of the many perks of a Professional Appliantologist membership at Appliantology. You can become one today by clicking here.
This first video walks you through the Ten-Step Tango™, then shows how to apply it by working through several scenarios based on real-life service calls.
This next video gets into some more advanced troubleshooting kata with even more exercises. If you hadn't quite gotten the hang of the Ten-Step Tango™ in the last video, this one will really lock it in for you.
Without a solid troubleshooting plan and schematic know-how, the refrigerator problems in this video might have made a parts-changing monkey out of you! Luckily, you've got the Ten Step Tango™ on your side.
You'll find all three parts of this webinar series here on the webinar recordings index page at Appliantology. Beyond that, there's over 30 different videos -- that's over 40 hours of content -- all covering fundamental appliance troubleshooting and technology. The knowledge in this treasure trove will serve you well, no matter what kinds of appliances you service, because at Master Samurai Tech, we teach the fundamental technologies that are common to all appliances. Learn more, earn more.