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Samurai Appliance Repair Man's Blog

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About this blog

Pearls of appliance repair wisdom from the Appliantology Forums

Entries in this blog


Things customers say while you're in their home on a service call...

Every day, professional Appliantologists have the unique privilege of going into people's homes on appliance repair service calls. And it really is a privilege... most of the time. We meet all kinds of people and every professional Appliantologist has fond memories of those "special" customers because of some of the things those customers say to brighten our day while we're in their homes and working on their appliance. Here's a slice-of-life collection of some of these memorable pearls from o

Appliance Repair Pricing Systems: Comparing Flat Rate vs. Time and Materials

After reading a lively and long-lived discussion about flat-rate vs. time and materials pricing at another blog that Brother Durham brought to my attention, Mrs. Samurai felt The Calling to weigh in and write up her own opus magnum on the topic. We decided to post it here at my blog since she wants hers to be mostly about food, home, and health-related topics. So I'm posting it here under her by-line. It's a great read! Whether you're a professional appliantologist or a client of a professional

What looks different about this cheap Chinese replacement motor for a Kenmore or Whirlpool dryer compared to the OEM replacement motor?

Buying cheap, generic parts is always false economy and ends up costing you way more in the long run, not just dollars but aggravation, time spent here at this forum when you coulda been squeezin' on your lady-love... just sayin'. Don't waste time and money on cheap, imitation replacement parts-- come git you a real, OEM replacement motor with a one year return policy: Part number: AP3094245 Source: Kenmore electric dryer shuts off

A warning about buying cheap appliance parts from Amazon or Ebay

Like to shop around Amazon or Ebay for cheap stuff, including appliance parts? Did you know that you may be buying either cheap Chinese knock-off parts or used parts? Do these parts come with a one year replacement or refund warranty? No? Hmm... did you know that all parts purchased here at Appliantology.org are new, OEM parts that can be returned for a refund or replacement for 1 year, including electrical parts like circuit boards that have already been installed? Yeah, I know, it's insane! Ye

How to tell whether the touchpanel or control board is bad in a Whirlpool dishwasher

Many times when troubleshooting a Whirlpool-built dishwasher (also sold under the Kenmore and Kitchenaid brands), you'll have a problem that looks like it could be either a bad touchpanel or the control board, but you can't really be sure. Examples include: - Normal light keeps blinking but the dishwasher won't run - none of the lights on the panel work and the dishwasher won't run Could take on lots of other variations but the thing they'll all have in common is that dishwasher won't run. T

How to enter service test diagnostic mode in Bosch WTMC dryers

Once in test mode, you can select the tests to run using this procedure: Selecting WTMC / WTXD Dryer Tests Test Position on knob WTMC33/WTXD53 WTMC63/65, WTXD83/85 View fault codes 1st position on right (cw) Extra Dry (Reg./Cot.) Extra Dry (Reg./Cot.) Safety test2nd position on right (cw) Very Dry (Reg./Cot.) Very Dry (Reg./Cot.) Display test (LED's/LCD's) 3rd position on right (cw) Regular Dry (Reg./Cot.) Regular Dry (Reg./Cot.) Control elements test 4th position on right (cw) Damp Dry (R

Rigging and using a compressor test cord to manually operate a compressor

One of the many things that can make a refrigerator warm up is the compressor is trying but failing to start. You may occasionally hear this type of noise from the back of the refrigerator (starts about 15 seconds in): This is the sound of your compressor trying, but failing miserably, to start. Best case scenario: Bad compressor start relay. Worst case scenario: open compressor start winding or seized compressor bearing == buy a new refrigerator. Question: How do you tell which is which?

Maytag Performa washer thrust bearing re-assembly order

If you ever have to replace the thrust bearing, basket drive hub, or snubber in one of these Maytag Performa top-loading washers, you may get the washers and spacers that comprise the thrust bearing out of order. Brother fairbank56 has put together this nifty roadmap showing the proper sequence for re-assembling the thrust bearing. If you boogar up or lose these parts, you can buy the replacement kit here: http://www.repairclinic.com/PartDetail/Basket-Drive-Hub-Kit/12002213/1042142

How to run each component in an Asko DW70 dishwasher from the control panel

A powerful and indispensable troubleshooting technique to use when working on any modern appliance with a computer control board is to run the self test built into the control board. Almost all control boards used in appliances today have some type of self test. The trick is knowing the key dance to get into it. The other trick is knowing how to interpret the results. Brother PDuff shares with us the key dance for putting an Asko DW70 dishwasher into self test mode where you can activate e

The Warm Refrigerator Troubleshooting Flowchart

Refrigerator warming up and you can't think straight enough to figure out what's wrong because you're in a pure, blind panic? Well, you just unbunch them panties and sing along with the Samurai in his Warm Refrigerator Troubleshooting Flowchart and you'll have the problem figured out before you can say, "pneumonoultramicroscopicsilicovolcanoconiosis."

GE front load washer "Smart" dispense pedestal problem

If you ever run into one of these overly-"smart" GE front loaders with a "smart" dispense pedestal, Brother nickfixit offers these sage words of advice: Along with this tech bulletin from GE on this problem: http://appliantology.org/files/file/934-ge-profile-front-load-washer-smart-dispenser-inop-tech-bulletin/ Source: GE SPBD880J0MV detergent dispensing pedestal

GE Wall Oven: Display says "BAKE" but relays won't engage

Here's another tasty and expeditious troubleshooting tip from our friends at FixYourBoard.com, offering top quality control board re-building, specializing in bringing NLA control boards back from the dead. Here's something to watch out for when troubleshooting GE wall ovens. Same trick may apply to other brands and models. Source: GE Wall Oven: Display says "BAKE" but relays won't engage.

LG refrigerator frosting up inside the freezer, but it's not a defrosting problem

This has been a long-time vexing problem in some LG refrigerator models. You'll also see this on Kenmore and GE refrigerators that were built by LG. The unit defrosts properly but builds up rime ice inside the freezer looking like there's an air leak, like from a bad door seal. But the door seals are good and no source of air leak can be found. Brother Durham found this tech memo that explains it and offers the cure: a redesigned evaporator fan motor. Here's the upgraded evaporator fan:
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