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Appliance Repair Tech Tips

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An Introduction to R600a and Lokring

We’ve all been hearing about R600a refrigerant for years now, and the reality is that it’s no longer an innovation in the area of household refrigeration; it’s the new standard. With the majority of new refrigerators now being R600a models, repair companies need to be ready to perform sealed system repairs on them. This raises a few questions for these companies: how is R600a different from R134a, and what do I need to service R600a refrigerators? R600a (let's just call it R600 from he

Son of Samurai

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Pop Quiz: What's Wrong with this Freezer?

You're investigating a refrigerator that's not cooling properly, and you see the following bits of evidence: Two questions for you to answer: What (if anything) does the rime ice on the evaporator tell you? The source of the problem with this refrigerator is present in one of these photos. What is it? Let us know your answers in the comments, and we'll let you know if you're right! Want to troubleshoot refrigeration problems like this (and much m

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How to Correctly Measure Dryer Vent Airflow

The general rule for dryer vent airflow is that, if the airflow feels like a breath (even a strong one), then you have a problem. This rule of thumb will serve you well a lot of the time, but sometimes a "calibrated palm" just isn't enough. Sometimes, you need to get an actual measurement of the airflow so that you can compare it to the specifications. What you really want to know is the volumetric flow rate of the dryer exhaust. That is, how much air it's pushing out over a particular peri

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Most Techs Wouldn't Troubleshoot this Door Switch the Right Way...

I want you to take a look at the door switch I've circled below. Think about it for a minute, then answer one question: what single test could you do to prove beyond a doubt whether or not that door switch is operating within spec? There's no trickery going on here -- it's just a simple switch. But many techs will test it using a flawed, limited test that has a big chance of leading them to the wrong conclusion. And they'll do a bunch of unnecessary disassembly. Post your answer in th

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How Do the High-Voltage Circuit and Magnetron in a Microwave Work?

We're going to take a dive into what exactly is going on electrically with the high-voltage circuit in a microwave. We'll use this specific schematic as an example, but these principles apply generally. Don't worry about most of the schematic. All that matters to us right now is the high-voltage section -- the transformer on the right side of the schematic and everything to its right. If you're not familiar with how magnetrons work (or even what they are), then this circuit

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Do Ohms Lie?

"Ohms lie." It's become a popular phrase in the tech community, but what does it actually mean? Should you never do an ohms measurement? Are they completely worthless? Or is this phrase just another example of tech mythology? The answer is more complicated than any of that. Let's run through a quick example to demonstrate. This is an old-skool Whirlpool gas dryer, just like they were cranking out left and right in the good old days. Now, our scenario is a simple one: when we run

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How Does the Lid Lock Circuit Work in a Top-Load Washer?

Let's crack out our schematic-reading skills and take a look at a seemingly straightforward washer lid lock circuit. Notice that, while they give us labels for the pins, that's basically all we've got as far as specs or info about the control board's algorithm. So if we want to figure out how this circuit works during operation, we'll have to crack out some Circuit Fu™. That means using both our understanding of electricity and our understanding of the intended function of a lid lock

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Hall Sensors: How Do They Work?

Whether you were aware of them or not, Hall effect sensors are everywhere. Any time you see a motor on an appliance with any kind of RPM feedback or speed signal, there's a Hall sensor on that motor. As with any ubiquitous appliance technology, it's important for us techs to know how they work. A deeper understanding of the technology means a deeper understanding of how to troubleshoot it. So: what is a Hall sensor, and how does it work? These are semiconductor devices, so as with most elec

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10 Essential Tools for Appliance Repair

If you're getting into appliance repair, or even just looking to downsize an overstuffed tool bag, you might be wondering: what are the absolute essentials that you should bring with you on any service call? Well, having my fair share of experience in the field, I'll put forward Team Samurai's list of must-have appliance repair tools. Note that this isn't supposed to be a totally comprehensive list -- just the bare essentials. Multimeter with a loading/LoZ function If there's a t

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Drop-In Inverters: How Do They Work?

By now, most of us are used to variable speed drive motor systems in appliances. The control board sends a PWM signal to an inverter, which tells the inverter how fast to run the BLDC motor. While this is the type of inverter that's been used in appliances for years now, it's not the only kind of inverter out there. In fact, another type of inverter is starting to crop up in the appliance world, and it may very well become the norm for some applications. It's called a drop-in inverter, and

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Can You Find the Cause of These Four Inop Loads in a Thermador Refrigerator?

Got a fun one for you today, pulled right from the annals of Appliantology. That's right -- a tech just like you encountered this whacky problem and figured it out. Here's the weird scenario: several different loads aren't working on this Whirlpool-built Thermador refrigerator. The water and ice dispensers, the dispenser light, and the freezer light are all inop. Wow, four different loads all happened to fail at the same time! Crazy, right? A lesser tech might have gone full PCM and st

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Pop Quiz: What's Wrong with this Range Wiring?

You open up the terminal block on a Bosch range, and you see this. What's wrong with this picture? (Hint: those of you who have watched this webinar recording should know what's up). A few questions for you sharp Appliantology techs: Will the machine run in this configuration? Why is it not okay to leave the machine in this configuration? Does this machine have a 3 or 4 wire power cord? How would you correct this situation? Let me know your answers

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How Many Speeds Does This Fan Motor Have?

Let's look at a seemingly simple load that has more going on than you would think: a multi-speed hood fan in a microwave. The questions we want to answer are: how many speeds does this fan have and how does it achieve those speeds? If you look at the spec block for the motor, the answer to the first question seems easy -- looks like it's a simple two-speed motor. But when you look elsewhere in the tech sheet, you find this voltage table that seems to state you have four speeds. (

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Schematic Basics: LG Wall Oven No Heat

Got a short and sweet one for you today. Here's the scenario: You're troubleshooting an LG wall oven that doesn't heat. You've gone ahead and torn it down as much as you could to do an ohms measurement on the broil element (in spec) and the temperature sensor (also in spec). You confirmed that the unit was getting a good 240 VAC power supply. You wanted to test the bake element too, but you didn't have a second man with you, so you gave up on that idea. Instead, you just replaced the main c

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How to Catch Loading Down in DC Power Supplies Before It Catches You

Loading down is a failure scenario unique to DC power supplies, and if you don't know what to look for, it can leave you scratching your head and eating some expensive parts. How do you identify that you have a potential loading down scenario, and what steps can you take to verify that? That's exactly what we cover in this Master Samurai Tech Workshop. Topics covered include: How DC power supplies work How they affect the board's operation What loading down is and how

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Son of Samurai in Tech Talk

Using Schematics and Wiring Diagrams to Figure out Why the Lights Won't Turn Off on this GE Wall Oven

At one of our recent Live Dojo workshops, a tech shared an interesting problem he had encountered. He was called out on a GE wall oven where the upper oven lights stayed on all the time, and the door lock wouldn't activate. He investigated further, discovering that when he opened and closed the lower oven door, he heard a relay click as the light turned on and off — but there was no such relay sound for the upper oven. Presuming this meant a stuck relay on the control board, he went ah

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The Schematic or the Written Directions -- Which Should You Trust?

We techs rely on accurate technical documentation to do our jobs. You can't make a troubleshooting plan or make meaningful electrical measurements without a good schematic. But what do you do when your technical info contradicts itself? Let's take a look at this Whirlpool refrigerator, specifically focusing on the evaporator fan. Here it is on the schematic, marked up for your viewing pleasure: Looks like a standard 120 VAC fan motor. But now, let's take a look at some of the wri

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NTC Thermistors: What Are They, How Do They Work, and How Do They Fail?

Anytime you work on a refrigerator with a control board, you've got multiple NTC thermistors in play. With how ubiquitous these devices are, it's important to know them inside and out -- especially how to test them. That's why we've made a webinar all about NTC thermistor technology for your viewing pleasure! In this short excerpt from one of our many technical training webinars, we cover topics like: What is an NTC thermistor used for and where will you find them? What does

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Bypassing the Auto Temp Control on a Whirlpool Washer

Here's your scenario: you're working on a Whirlpool CAM2742TQ2 Washer, and you've determined that the auto temp control (ATC) has failed such that it won't energize the water valves and allow the machine to fill. You intend to replace the ATC, but it's on backorder. Is there any clever trick you can think of that will at least get the customer going temporarily while they wait? Time to crack out the schematic. It looks like there's a lot going on here, what with all those alphabe

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Functional Understanding of Circuits: the Key to Reading Unclear Schematics

Got a fun exercise for you today: let's use our electrical and schematic know-how to figure out how a circuit works in a schematic that leaves out a lot of useful labelling. The circuit we're interested in is the one labelled Door safety interlock. Based on its name and its context within the schematic -- it gates Line to a number of loads elsewhere in the appliance -- this circuit contains the door switch and the door lock. But how exactly does it work? We can assume that the sw

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Electric Dryer Only Runs on Heat Cycles -- Solved with Schematic-Fu!

We've got a tricky one for you today: a Frigidaire-built Kenmore electric dryer that only runs on heat cycles. If you set it to a timed or auto dry, it runs just fine. But set it to air fluff, and you get nada -- no motor rotation, no nothin'. Sounds like a bad timer, right? That was our first thought, too. But like any good tech should, we covered all of our bases before jumping to conclusions, and what we found was much more interesting... We'll start by analyzing the circuit of the motor

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How Does this 120 VDC Ice Auger Motor Work?

We've got an interesting one for you today -- take a look at the "IDI Motor" in this schematic: That's the ice dispenser auger motor in this fridge, and there are a couple interesting things to figure out about it. First, what's the deal with its power supply? If you look at the label on the motor, you'll notice that it says: So that's a 120 VDC motor. How does that work? A quick look through the documentation tells us that this motor is designed to run in two differen

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Samsung Refrigerator Ice Dispenser Opening and Closing Repeatedly: Where Do You Begin?

Here's a puzzling scenario on a Samsung refrigerator: the ice dispenser door keeps opening and closing nonstop. When you encounter a weird problem like this, it's easy to lose your head and just start throwing parts at the machine and hoping one of them will fix it. But it's always important to keep our fundamental troubleshooting principles firmly in mind. In this particular case, troubleshooting is made even more difficult by Samsung providing us with a very low-resolution schematic -- bu

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Diagnostic Modes: What They Can Do and How to Use Them

Some techs long for the "good old days" of mechanical controls, when troubleshooting appliances was supposedly simpler. But the universal use of electronic controls nowadays actually provides many troubleshooting benefits -- in particular in the form of error codes and diagnostic modes. The purpose of error codes is for the control to tell you its best guess of what's wrong, based on the algorithms programmed into it by the engineers. Note that the engineers' best guess is sometimes a very

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Sealed System Basics: Saturation, Subcooling, and Superheat

Sealed system thermodynamics is a deep well, but fortunately, you only need to skim the surface to gain a functional understanding. And as techs, it's this functional understanding that we need to acquire in order to effectively troubleshoot. To do that, we're going to cover the three central concepts to understanding a sealed system: saturation, subcooling, and superheat. Let's start with the one upon which the other two hinge: saturation. In order to talk about what saturation is, we

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