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Appliance Repair Tech Tips

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Entries in this blog

PSC Motors and How to Properly Test a Capacitor

PSC (Permanent Split Capacitor) motors are nifty pieces of technology that you'll most often encounter in Whirlpool's VWM washers. They operate a bit differently from your typical split-phase motors. Rather than having a dedicated start winding and run winding, with each winding having different specifications, PSC motors have two windings that are physically identical. The only difference between them is in what direction the windings are wound. Another big difference between PSC motors an

Son of Samurai

Son of Samurai

GE Washer Never Fills All the Way -- Is There a Problem?

One of the Appliantology Brethrens presented a small head-scratcher for us the other day about a GE GTWN4250D1WS top-load washer: Sounds like a real problem, doesn't it? Back in the good ol' days, when you set a top-loader on maximum fill, it would fill that sucker all the way up. But wait -- before you start tearing things apart to take a look at the pressure sensor, let's listen to some words of wisdom from Brother @sh2sh2: Ahh, well now, looks like we were about to get tricked!

Son of Samurai

Son of Samurai

Can Low Water Pressure Cause Solenoid Valves to Leak?

We run into water inlet solenoid valves in many different situations -- washers, dishwashers, refrigerators -- so it's important to have a firm grasp on exactly how they work. For example, I just talked with a tech recently who was wondering why low water pressure can cause inlet valves to leak. It seemed counter-intuitive to him, and he's not wrong. Wouldn't it make more sense for high water pressure to cause leaking? But once you learn exactly how these valves work, it will all make sense

Son of Samurai

Son of Samurai

3-Way Valve Configurations in Refrigerators

There's more than one way for a 3-way valve sealed system to be configured, and if you want to troubleshoot these machines right, you've gotta know the difference. In the full webinar recording, the Samurai runs through 3-way valve operation and dual evaporator systems in detail, using Samsung technical documentation for reference. It's not one you're gonna want to miss! Click here to watch the full webinar -- only available to premium members!  

Son of Samurai

Son of Samurai

The Big Differences Between NTC and PTC Thermistors

In the appliance repair world, we deal with two different kinds of thermistors: NTC (Negative Temperature Coefficient) and PTC (Positive Temperature Coefficient). Don't know what those terms mean? Don't worry, I'll break it down for you. Despite both being thermistors, the only real similarity between NTCs and PTCs is that the resistance of both changes in response to temperature. Beyond that, they work quite differently and serve very different functions. Here's what a typical NTC the

Son of Samurai

Son of Samurai

Hall Sensors: How Do They Work?

Whether you were aware of them or not, Hall effect sensors are everywhere. Any time you see a motor on an appliance with any kind of RPM feedback or speed signal, there's a Hall sensor on that motor. As with any ubiquitous appliance technology, it's important for us techs to know how they work. A deeper understanding of the technology means a deeper understanding of how to troubleshoot it. So: what is a Hall sensor, and how does it work? These are semiconductor devices, so as with most elec

Son of Samurai

Son of Samurai in Tech Talk

Why Using OEM Parts Should be SOP

We've all been there: you're looking up the part that you need for the job, and the price tag about knocks you out of your chair. No way that heating element costs that much to produce! Maybe your concern isn't just for yourself -- you're interested in saving the customer some money. Despite the sometimes exorbitant prices, there are many good reasons to go with the OEM part over a generic one. OEM parts are generally better quality and make for a more reliable repair. You're going

Son of Samurai

Son of Samurai

Watch Out for this LG Control Board Booby Trap

@LearningTech dropped a great tip in The Dojo a little while back: not all LG control boards can be updated after a universal compressor is installed. If you're planning on doing sealed system work on these machines, you're going to want to check the list below to see if your model's PCB can be updated. Otherwise, you might be in for a nasty surprise. LearningTech also provided a handy image showing where you can find a PCB's manufacturing date: Want to be in on cool tech t

Son of Samurai

Son of Samurai

How to Troubleshoot a GE Cooktop like a Real Tech vs. like a PCM

What we call Parts-Changing Monkeys (PCMs) around here at Appliantology are techs who rely on pattern recognition, tech myths, and blind luck to make their repairs. Case in point with this example of a GE ZGU385 gas cooktop, where said PCM figured he would get lucky by replacing a couple of components that seemed related to the problem, apparently without any troubleshooting beforehand. Spoiler: he didn't get lucky. Real technicians don't rely on luck to get things fixed. We rely on kn

Son of Samurai

Son of Samurai

Start Capacitors and Run Capacitors in Split-Phase Motors

Ever seen a capacitor somewhere in a split-phase motor's circuit and wondered what exactly the point of that thing is? That's what we'll talk about in this blog post. There are two different types of capacitors in split-phase motor circuits: start capacitors and run capacitors. Each type has a different set of parameters and serves a different purpose. But before we get into these specific types of capacitors, let's take a quick review on capacitors in general. Capacitors aren't compli

Son of Samurai

Son of Samurai

NTC Thermistors: What Are They, How Do They Work, and How Do They Fail?

Anytime you work on a refrigerator with a control board, you've got multiple NTC thermistors in play. With how ubiquitous these devices are, it's important to know them inside and out -- especially how to test them. That's why we've made a webinar all about NTC thermistor technology for your viewing pleasure! In this short excerpt from one of our many technical training webinars, we cover topics like: What is an NTC thermistor used for and where will you find them? What does

Son of Samurai

Son of Samurai in Tech Talk

Most Techs Wouldn't Troubleshoot this Door Switch the Right Way...

I want you to take a look at the door switch I've circled below. Think about it for a minute, then answer one question: what single test could you do to prove beyond a doubt whether or not that door switch is operating within spec? There's no trickery going on here -- it's just a simple switch. But many techs will test it using a flawed, limited test that has a big chance of leading them to the wrong conclusion. And they'll do a bunch of unnecessary disassembly. Post your answer in th

Son of Samurai

Son of Samurai in Tech Talk

How do Relays and Triacs Work?

Whether a control board in an appliance is simple or sophisticated, there's one trick it has to pull off: switching high AC voltage using low control voltage. They pull this off by using relays or triacs, devices that all of us are at least passingly familiar with. But how do these very common control components work, exactly? And how is troubleshooting a relay different from troubleshooting a triac? That's what we'll look at today. Relays: The older and simpler of these two devices, r

Son of Samurai

Son of Samurai

This Circuit Looks Like It Can Never Run... And Yet It Does

We're so used to our fancy control boards and computer-controlled appliances that we sometimes forget how to troubleshoot old-skool circuits. While these circuits are generally pretty straightforward, the manufacturers employed some clever tricks that can mess with your head if you don't have a firm grasp of simple AC circuits. Take the buzzer in this dryer as an example: The Tan or Black side of the buzzer goes straight to neutral through that unlabeled switch beneath the temper

Son of Samurai

Son of Samurai

Drop-In Inverters: How Do They Work?

By now, most of us are used to variable speed drive motor systems in appliances. The control board sends a PWM signal to an inverter, which tells the inverter how fast to run the BLDC motor. While this is the type of inverter that's been used in appliances for years now, it's not the only kind of inverter out there. In fact, another type of inverter is starting to crop up in the appliance world, and it may very well become the norm for some applications. It's called a drop-in inverter, and

Son of Samurai

Son of Samurai in Tech Talk

Why You Can't Troubleshoot a Sealed System Without Knowing Thermodynamics

You can't get around it -- you've got to understand at least the basics of thermodynamics to troubleshoot sealed system problems. Let's say you're working on a two-compressor R134a refrigerator -- completely separate sealed systems for the freezer and the fresh food compartment. Two evaporators, two compressors... you get the idea. You're experiencing an issue where the FF is always too cold. Say, 20F or so. All the other components seem to be in spec, so you put a gauge on the low side of

Son of Samurai

Son of Samurai

What are TMR sensors and how are they different from Hall Effect sensors?

New technologies are never invented specifically for household appliances. We always get hand-me-downs. But just because a technology was used first in a different field doesn't mean that we're familiar with it already when it reaches appliances. TMR (tunnel magentoresistance) sensors are one such example. Coming to us from the world of computer electronics, they serve the same purpose as Hall Effect sensors but work completely differently. A TMR sensor consists of two ferromagnets sep

Son of Samurai

Son of Samurai

Know your Multimeter: a Short Breakdown of Every Meter Function

Let's take a look at a multimeter and talk about what each function does and what it's good for. This is specifically for a Fluke 116 multimeter, so if you have a different meter, you might see a slightly different array of functions. But this will be representative of a typical multimeter. LoZ: That stands for "low impedance". This is the loading function of your meter, meaning that it allows you to do voltage measurements that actually put a load on the circuit, allowing for a small

Son of Samurai

Son of Samurai

Do Ohms Lie?

"Ohms lie." It's become a popular phrase in the tech community, but what does it actually mean? Should you never do an ohms measurement? Are they completely worthless? Or is this phrase just another example of tech mythology? The answer is more complicated than any of that. Let's run through a quick example to demonstrate. This is an old-skool Whirlpool gas dryer, just like they were cranking out left and right in the good old days. Now, our scenario is a simple one: when we run

Son of Samurai

Son of Samurai in Tech Talk

Can you Measure the Output of an Inverter?

When it comes to troubleshooting BLDC motors and inverters, there's usually a standard strategy. You check the input to the inverter (a good 120 VAC power supply and a PWM signal from the main control) and you make sure the motor windings are in spec and all the same resistance. But what about measuring the output of the inverter? This is certainly possible to do, and it can be a useful measurement, especially in hairier inverter troubleshooting scenarios. But before we get into that, let's

Son of Samurai

Son of Samurai in Tech Talk

One Magic Trick to Instantly Identify Sealed System Problems

One of the first steps when you're troubleshooting a warm temperature proble in both compartments of a refrigerator should always be to identify whether you're dealing with a problem in the sealed system or with a problem elsewhere in the unit. The go-to method for most techs is to get eyes on the evaporator coils. While the frost pattern there can tell you a lot of things about the health of the refrigerator, it has a massive drawback: getting to the evaporator can require a lot of non-tri

Son of Samurai

Son of Samurai

How does the Monitor Switch in a Microwave Work?

Here's a GE microwave schematic. There's a lot of typical microwave stuff going on here, but we're going to focus in on one component today: the monitor switch. What exactly is this switch's purpose, and how does it affect the circuit? The purpose of the monitor switch is to act as a safety to prevent the magnetron from being energized while the door is open. The door latch and switches in microwaves are designed so that, if everything is working correctly, the monitor switch sho

Son of Samurai

Son of Samurai in Tech Talk

One Powerful Measurement Could Have Saved This Tech Hours of Troubleshooting...

Here's the situation: the tech is working on a dryer that keeps blowing its thermal fuse. The tech has already replaced the fuse once, and it's now blown again. What could be causing this, and what's the best way to tell? We'll start by looking at the heater circuit -- an essential step in any troubleshooting plan. Pretty simple stuff. Just a cycling thermostat, a centrifugal switch, and a hi-limit thermostat. The thermal fuse that keeps blowing is the one in the motor circuit. I

Son of Samurai

Son of Samurai

How Does this 120 VDC Ice Auger Motor Work?

We've got an interesting one for you today -- take a look at the "IDI Motor" in this schematic: That's the ice dispenser auger motor in this fridge, and there are a couple interesting things to figure out about it. First, what's the deal with its power supply? If you look at the label on the motor, you'll notice that it says: So that's a 120 VDC motor. How does that work? A quick look through the documentation tells us that this motor is designed to run in two differen

Son of Samurai

Son of Samurai in Tech Talk

Four Common Tech Phrases Explained and Mythologies Debunked

Techs as a community have developed some bits of jargon that serve as shorthand ways of describing specific technical situations. These phrases are useful for saving ourselves time and breath, but sometimes the exact definitions get blurry.  Even worse, sometimes the way that the phrase sounds gets confused for a description of the actual science/physics behind what's going on, leading to a variety of "tech myths". Let's clear up a few of these terms. "Failing under load" This a situat

Son of Samurai

Son of Samurai

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