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  1. Manufacturer: Samsung Type of Appliance: Refrigerator Model Number: RF28M9580SR Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes I'm at the house not even sure how to start diagnose mode. Internal software on the big screen shows that there is no errors. Compressor stop immediately after start. Board blinks 4 pause 4 pause
  2. Manufacturer: SAMSUNG Type of Appliance: WASHER Model Number: WF42H5000AW/A2-0000 Have you validated the model number at an online parts site like Repair Clinic? (yes or no): YES Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): YES I NEED THE TECH SHEET FOR THIS MODEL THANK YOU VERY MUCH
  3. My Samsung NX58J7750SS Gas Range that I purchased less than 4 years is showing error code C-FO meaning "Check the PCB signals." The gas burners work. Nothing else works for more than 60 seconds. For example, if I hit the reset (off/clear) button to make the code disappear and than then hit broil and start buttons, I can see the igniter working and the blue flame function properly in the oven, then after 60 seconds the C-F0 code appears again and the oven shuts off. I did an extended reset by unplugging the range for over an hour. No change. I inspected both sides of the Main process control board (PCB) and do not see any evidence of "burned out" components, traces, etc. Samsung discontinued making the replacement for the Main PCB (part number DE41-00455A) and I was not able to find it in stock at any of the parts warehouses or on ebay. Samsung repair service cannot (will not) fix because board not available. In addition, none of the major board repair services (e.g., board medic) repair this board. What can I do to further troubleshoot and repair or replace the board? I want to try everything possible before throwing this less than 4-year-old relatively expensive appliance ($1400) in the landfill. Help. Please advise.
  4. Okay, I'm being (just a tiny bit) cheeky about annihilating my refrigerator. I'm not far off though, this thing (as many will already know) is a nightmare. It hasn't shattered my pelvis, as I understand my Samsung washer has been known to do to some people, but that would really be the icing on the cake. All I really need to know is this (TL;DR in bold type): When defrosting my ice maker (I'm just waiting on the silicone) for the 5,042nd time this year, apparently a small piece broke off of the cowling for the auger motor. It was a small white plastic piece that protrudes into the ice tray. Research leads me to believe this is the ice maker temperature sensor (which, I believe would be part 23-3 on the parts list). My question is: Can I just replace the sensor, and the cowling on the motor, or will I really have to buy the entire ($180) assembly? The motor works fine, the ice maker is making ice, but not ejecting it. It is not jammed, or anything like that. I'd even consider gluing the piece back on, but I don't know where it went. I found it in a drink after unjamming it from the ice crusher and didn't know where it came from at the time.
  5. Hello all, The nuts and bolts: Looking for how to enter test mode on a Samsung DV219AEW/XAA. Can't find it on the web. There are no error codes showing at the moment, but although it lets you input a cycle (and lights up as if it is starting) there is no heat, the drum doesn't spin, and after counting down two minute into the cycle, the timer drops down to 1 minute. I need the entry method to start the diagnostic test, and the error code table, which I know is only in the service manual, but I'm not qualified to be an appliance tech so I can't sign up for a membership. Any assistance is greatly appreciated. The long version: Sometime lurker, this is my first post. Since I may be here more often, I'll go ahead and introduce myself. I'm the wife of a supposed-to-be-retired electrician who is also a do-anything kind of guy. He grew up in the trades and was on job sites since he was around 8 years old, so he's got a lot of experience and, as we privately like to call it, "little known facts of useless information" in his head. Though, of course, they aren't useless at all - he can figure out just about anything. (I'm not bragging - trust me he has his flaws, as do I, LOL- but he really is a very, very talented handy guy, as well as a kick butt electrician.) Although he is primarily an electrician, he is often asked to do other things, and appliance repair comes up relatively often. Usually it's after he's on site for something else, and the customer says, "Hey, I also have xxxx, do you know anything about working on that?" I am what we jokingly call tech support. I scour the web for diagnostic tests, service manuals, and any other info I can find. I've logged countless hours on the web on various electrical and appliance forums looking up problems, solutions, printing out schematics, etc. (You'd be surprised at the level of detail involved with old electrical panels, for example.) With appliances, from research I'm usually able to narrow the problems down, and predict parts needed, though not always, because sometimes it's wiring issues and of course he needs to do that on site. In any case, I'm his right hand on stuff. It's my job to get him the info he needs to start diagnosing, or go one better and point him in the most likely direction, saving him some time. In some cases we do tell the customer to call an actual appliance repair tech, and in rare cases, to not bother repairing, and to buy a replacement. I'm not in a position to do the coursework here, but I love the concept and execution of this site. If my husband were younger, I'm sure he would do the courses, since he already has the electrical knowledge as well as general "how things work" knowledge...but he's actually supposed to be retired, LOL.
  6. Does anyone now what the part number for this is (it’s the white gear looking thing That slides in to the other white part that’s screw on to the main part)? I don’t need the whole assembly. I just need the coupler/gear that slides int to the clutch. I can’t seem to find it.
  7. Version 1.0.0

    309 downloads

    Samsung WF6000R platform front load washer No PUB numbers
  8. Samsung WF6000R platform washer training manual WF45R6100A WF45R6300A Training Manual and Tech Manual View File Samsung WF6000R platform front load washer No PUB numbers Submitter Samurai Appliance Repair Man Submitted 12/09/2019 Category Appliance Repair Manual Pot Luck Supper  
  9. Recently replace belt and tension pulley, seems to work fine, but then heat now inconsistent. Ordered and replaced thermostat assembly ($10 part) but old one still showed continuity. Checked continuity on everything else, all good. Cleaned thoroughly, replaced dirty vent hose (and got rid of excessive length) and seemed to be working fine. A few loads later and now doesn't get very hot, which is weird for a gas heater, right? What to check next?
  10. Dear Forum I've been at this for days trying to rule every other component out to make certain I order the right part to fix my Samsung DV350AGP/XAA Gas Dryer. The cycle runs, motor spins, controls and display respond normally. There is no heat. The igniter does not glow. There is no AC voltage on the igniter line when the dryer is spinning. I have first isolated and then conducted resistance tests on all the sensors as follows: Igniter resistance is 119Ω Thermostat located near the blower is 0Ω Hi-Limit Thermostat located on gas chamber reads 0Ω Radiant (flame) sensor reads 0Ω Thermistor reads 12Ω @ 67°F on the sensor and up at the motherboard as well. Tested the gas valves as well and all are according to manufacture spec at 1.39Ω / 1.28Ω / 0.57Ω Tested my belt cut-off switch, door switch and even the lamp are all right on spec. So now my attention is turned to the motherboard, there is little information out there on how to test the motherboard but I've tried to test the heater relay switch RY6, it does not change in resistance at any time during a drying cycle or when the dryer is powered off. Is this normal? when my meter is at VAC, i do pickup the following on the Heater Relay Switch: 0.092AC Voltage when dryer powered ON but not in a cycle 0.192AC Voltage when dryer is in a cycle (spinning) 0.187AC Voltage when dryer is powered OFF its so minor i fail to see its significance though unless the heat relay is using this small amount of voltage to trigger another relay somewhere else I have yet to find. Should the heater relay close circuit when the dryer is running and its failure to do so means the on board relay is bad? Have i tested it properly? i just pulled the RY6 header off and Ohms tested pin 1 to pin 2 and go nothing, started the dryer and still got nothing. Can anyone take a stab at helping me determine if my motherboard is bad or if its a bad wiring issue or did I overlook a sensor or relay test? MUCH APPRECIATED! My neighbors are getting tired of drying our laundry for us. Thanks!
  11. Version 1.0.0

    31 downloads

    Tech guide for troubleshooting refrigeration system problems: Cycle blockage, Gas Leakage, Comp Locking, PBA defect
  12. Samsung Refrigeration Cycle Troubleshooting Guide View File Tech guide for troubleshooting refrigeration system problems: Cycle blockage, Gas Leakage, Comp Locking, PBA defect Submitter Samurai Appliance Repair Man Submitted 09/13/2019 Category Appliance Repair Manual Pot Luck Supper  
  13. June 2019 Asurion Samsung Refrigerator Ice Maker Ice buildup Service Bulletin View File Latest update from Asurion on Samsung FDBM Icemaker issue Applies to models produced between 2014 - 2018 RF22K9381*,RF22K95*,RF22KRED,RF22M95*,RF22NP**,RF23J9011,RF23M8070,RF23M8090 RF23M8960,RF23M8570,RF23M8590,RF23HCED,RF23HTED,RF24FSED,RF25HMED,RF26J7500 RF28HDED,RF28HFED,RF28HMED,RF28JBED,RF28K9070,RF28K9380,RF28K9580,RF28M9580 RF28N9780,RF28HDEDP,RF28HFEDT,RF28NHED,RF263BEAEB,RF263TEAES,RF265BEAE,RF30KMEDB Published June 2019 Submitter tcmeyer14 Submitted 09/12/2019 Category Appliance Repair Manual Pot Luck Supper  
  14. Version 1.0.0

    4,364 downloads

    Latest update from Asurion on Samsung FDBM Icemaker issue Applies to models produced between 2014 - 2018 RF22K9381*,RF22K95*,RF22KRED,RF22M95*,RF22NP**,RF23J9011,RF23M8070,RF23M8090 RF23M8960,RF23M8570,RF23M8590,RF23HCED,RF23HTED,RF24FSED,RF25HMED,RF26J7500 RF28HDED,RF28HFED,RF28HMED,RF28JBED,RF28K9070,RF28K9380,RF28K9580,RF28M9580 RF28N9780,RF28HDEDP,RF28HFEDT,RF28NHED,RF263BEAEB,RF263TEAES,RF265BEAE,RF30KMEDB Published June 2019
  15. Version 1.0.0

    146 downloads

    Service pointers for troubleshooting a no spin condition in Samsung TL washers. All Top Load models
  16. Samsung Top Load Washer Service Guide - No Spin View File Service pointers for troubleshooting a no spin condition in Samsung TL washers. All Top Load models Submitter Samurai Appliance Repair Man Submitted 09/09/2019 Category Appliance Repair Manual Pot Luck Supper  
  17. Samsung French Door Direct Cool lce Maker Frozen Service Bulletin View File PUB ASC20170602002 Older version with programming instructions Models RF22K9381, RF22K9581, RF22KREDB, RF22M9581, RF23FSEDB, RF23HCEDB, RF23HSESB, RF23HTEDB, RF23J9011, RF23M8O, RF23M85, RF24FSEDB, RF24J9960, RF25HMEDB,RF263BEAE,RF263TEAE, RF265BEA RF26J75OO, RF2SHDEDB, RFzSHDEDT, RF2SHFEDB, RF2SHFEDT, RF2SHMEDB, RF2SJBEDB, R F28K9O7ORF28K938O, RF28K9580, RF3OHDED, RF3OKMEDB, RF31FMED, RF32FMQDB, RF323TED, RF3499 50,RF34H9960 Submitter Vance R Submitted 05/23/2019 Category Appliance Repair Manual Pot Luck Supper  
  18. Version 1.0.0

    977 downloads

    PUB ASC20170602002 Older version with programming instructions Models RF22K9381, RF22K9581, RF22KREDB, RF22M9581, RF23FSEDB, RF23HCEDB, RF23HSESB, RF23HTEDB, RF23J9011, RF23M8O, RF23M85, RF24FSEDB, RF24J9960, RF25HMEDB,RF263BEAE,RF263TEAE, RF265BEA RF26J75OO, RF2SHDEDB, RFzSHDEDT, RF2SHFEDB, RF2SHFEDT, RF2SHMEDB, RF2SJBEDB, R F28K9O7ORF28K938O, RF28K9580, RF3OHDED, RF3OKMEDB, RF31FMED, RF32FMQDB, RF323TED, RF3499 50,RF34H9960
  19. So I had an independent tech come out and he agreed that it smelled like Freon and noted that it was a closed system issue, had to have Samsung come out so it would be covered under the 5 year warranty. Samsung tech agreed that it smelled like Freon, called his supervisor who told him (without seeing anything) it can't be because the unit is still cooling. He checked the frost pattern and said there was one but not over the whole thing. He didn't check the freezer. Tech installed a new ice maker and left. He said if it's refrigerant we would smell kit again when the it gets cool. Unit started cooling and was at 45 degrees, then I checked again and it was 64, then I hit power cool again and it finally made back to the set temp of 37. Opened the middle drawer and I smelled it again. ANy ideas what I have going on?
  20. Samsung Direct Cool Ice Maker Frozen Service Bulletin View File PUB ASC20170602002 Revision date April 16, 2019 For models RF22K9381*, RF22K95*, RF22KRED, RF22M95*, RF22NP**, RF23J9011, RF23M8070, RF23M8090, RF23M8960, RF23M8570, RF23M8590, RF23HCED, RF23HTED, RF24FSED, RF25HMED, RF26J7500, RF28HDED, RF28HFED, RF28HMED, RF28JBED, RF28K9070, RF28K9380, RF28K9580, RF28M9580, RF28N9780, RF28HDEDP, RF28HFEDT, RF28NHED, RF263BEAEB, RF263TEAES, RF265BEAE, RF30KMEDB Submitter Ed V Submitted 05/01/2019 Category Appliance Repair Manual Pot Luck Supper  
  21. Version 1.0.0

    781 downloads

    PUB ASC20170602002 Revision date April 16, 2019 For models RF22K9381*, RF22K95*, RF22KRED, RF22M95*, RF22NP**, RF23J9011, RF23M8070, RF23M8090, RF23M8960, RF23M8570, RF23M8590, RF23HCED, RF23HTED, RF24FSED, RF25HMED, RF26J7500, RF28HDED, RF28HFED, RF28HMED, RF28JBED, RF28K9070, RF28K9380, RF28K9580, RF28M9580, RF28N9780, RF28HDEDP, RF28HFEDT, RF28NHED, RF263BEAEB, RF263TEAES, RF265BEAE, RF30KMEDB
  22. Version 1.0.0

    343 downloads

    Basic model DW80J3020US Model Name DW80K5050US DW80K5050UB DW80K5050UW Model Code DW80K5050US/AA DW80K5050US/AC DW80K5050UB/AA DW80K5050UB/AC DW80K5050UW/AA DW80K5050UW/AC
  23. Samsung DW80K5050 Dishwasher Training Manual View File Basic model DW80J3020US Model Name DW80K5050US DW80K5050UB DW80K5050UW Model Code DW80K5050US/AA DW80K5050US/AC DW80K5050UB/AA DW80K5050UB/AC DW80K5050UW/AA DW80K5050UW/AC Submitter Samurai Appliance Repair Man Submitted 04/16/2019 Category Appliance Repair Manual Pot Luck Supper  
  24. Samurai Appliance Repair Man

    Samsung Service News, March 2019

    Version 1.0.0

    61 downloads

    HA Tech Tips 18 Coolant Changed from R134a to R600a in RF18FEN and RF20HFEN Refrigerators 19 New R600a Refrigerator Models Added to List of Models with Available Lokring Parts 20 Front Load Washer Vibration and Noise Troubleshooting Guide 27 Caring for Samsung’s Traditional Stainless Steel and Black Stainless Steel Appliances 33 HA GSPN Updates
  25. Samsung Service News, March 2019 View File HA Tech Tips 18 Coolant Changed from R134a to R600a in RF18FEN and RF20HFEN Refrigerators 19 New R600a Refrigerator Models Added to List of Models with Available Lokring Parts 20 Front Load Washer Vibration and Noise Troubleshooting Guide 27 Caring for Samsung’s Traditional Stainless Steel and Black Stainless Steel Appliances 33 HA GSPN Updates Submitter Samurai Appliance Repair Man Submitted 04/09/2019 Category Appliance Repair Manual Pot Luck Supper  
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