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    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   11/07/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length: 1:09:09) Refrigerator Sealed System Thermodynamics, Part 3 (Length: 1:11:56) Refrigerator Sealed System Thermodynamics, Part 4 (Length: 37:45) Refrigerator Sealed System Thermodynamics, Part 5 (Length: 16:35) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Son of Samurai

      [Webinar] Appliantology Peer Group   02/08/2018

        We're doing something totally new this time! In this first ever meeting of the Appliantology Peer Group, we'll be hosting a roundtable-style question and answer webinar. Bring something you'd like to share with your brethren in the craft: it could be photos, a tech tip, new insights gleaned from recent training -- anything having to do with the business or technical sides of the appliance repair trade. If you've got something to show, we'll let you share your screen and give you the opportunity to teach us all something new. And of course, Team Samurai will be there to answer any questions you might have about how to use Appliantology.  

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Found 12 results

  1. Samurai Appliance Repair Man and Mrs. Samurai suss out various angles and facets in a sensational recent news story where a Sears contractor tech attacked a customer. Lots of interesting lessons from this story for both customers and in-home service professionals. Link to the news story: http://denver.cbslocal.com/2018/02/19/repairman-arrested-homeowner-attack/
  2. [Webinar] Inaugural Appliantology Peer Group

    until
    Who: All tech members at Appliantology: Professional Appliantologists, Senior Appliantology Fellows, Legacy Techs, and Master Samurai Tech Alumnus What: Bring something you'd like to share with your brethren in the craft: it could be photos, a tech tip, new insights gleaned from recent training -- anything having to do with the business or technical sides of the appliance repair trade. If you've got something to show, we'll let you share your screen and give you the opportunity to teach us all something new. And of course, Team Samurai will be there to answer any questions you might have about how to use Appliantology. When: For the first time ever, we're hosting a webinar on a Sunday afternoon! This session of the Appliantology Peer Group will be Sunday, February 25th 2018, at 4PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. To get connection details, see below: If you're a tech member at Appliantology, then fill out the form below to request connection details: <a data-cke-saved-href="https://mastersamuraitech.wufoo.com/forms/qwu7att02f8rsh/" href="https://mastersamuraitech.wufoo.com/forms/qwu7att02f8rsh/"> Fill out my Wufoo form! </a> How: Here are three tips to ensure that the webinars are a smooth, cool experience for you: Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. Enter your name at the "knock to enter" window on the meeting page. Watch this ultra-short video on how to use your Join.me control console.
  3. until
    Who: Any professional appliance repair technician interested in learning more about effectively using Appliantology as an appliance repair tool. What: There's a lot going on in this workshop! We've broken it down into three parts. Part 1: Industry news, hot off the presses! Part 2: A brief guided tour of the many valuable features that make Appliantology such a powerful information tool for your business. Part 3: An open Q&A on any technical questions you have. If you have a question to ask, please submit it ahead of time by posting it in the comments section of this calendar event. If there's any information relevant to the question, such as the model number of the appliance involved or the schematic, include those in your comment. And of course, if you stick around until the end of the webinar, we'll hand out a coupon for $25 off your Professional Appliantologist membership. When: Monday, January 15th 2018, at 7PM Eastern Time (adjust your time zone accordingly) Where: Just fill in the form below and the connection details will be automatically emailed to you: <a data-cke-saved-href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/" href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/">Fill out my Wufoo form!</a> How: Here are three tips to ensure that the webinars are a smooth, cool experience for you: Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. Enter your name at the "knock to enter" window on the meeting page. Watch this ultra-short video on how to use your Join.me control console.
  4. until
    Who: Any professional appliance repair technician interested in learning more about effectively using Appliantology as an appliance repair tool. What: In the first part of the webinar, we'll discuss some industry news, hot off the presses! After that, we'll give a brief 30 minute tour of the many valuable features that make Appliantology such a powerful information tool for your business. When: Monday, December 18th 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: Just fill in the form below and the connection details will be automatically emailed to you: <a data-cke-saved-href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/" href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/">Fill out my Wufoo form!</a> How: Here are three tips to ensure that the webinars are a smooth, cool experience for you: Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. Enter your name at the "knock to enter" window on the meeting page. Watch this ultra-short video on how to use your Join.me control console.
  5. until
    Who: Any professional appliance repair technician interested in learning more about effectively using Appliantology as an appliance repair tool. What: Using Appliantology as your indispensable appliance repair information tool. Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, Team Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed. When: Monday, November 27th 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: Just fill in the form below and the connection details will be automatically emailed to you: <a data-cke-saved-href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/" href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/">Fill out my Wufoo form!</a> How: Here are three tips to ensure that the webinars are a smooth, cool experience for you: Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. Enter your name at the "knock to enter" window on the meeting page. Watch this ultra-short video on how to use your Join.me control console.
  6. until
    Who: Any professional appliance repair technician interested in learning more about effectively using Appliantology as an appliance repair tool. What: Using Appliantology as your indispensable appliance repair information tool. Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, Team Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed. When: Monday, October 23rd 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: Just fill in the form below and the connection details will be automatically emailed to you: <a data-cke-saved-href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/" href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/">Fill out my Wufoo form!</a> How: Here are three tips to ensure that the webinars are a smooth, cool experience for you: Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. Enter your name at the "knock to enter" window on the meeting page. Watch this ultra-short video on how to use your Join.me control console.
  7. until
    Who: Any professional appliance repair technician interested in learning more about effectively using Appliantology as an appliance repair tool. What: Using Appliantology as your indispensable appliance repair information tool. Information is the name of the game in the appliance repair trade today. Appliantology is a powerful information tool for the professional appliance repair technician. But just like with any of the more capable tools in your tool bag, many of the more powerful features are hidden from you unless you "read the manual." Ugh! Who wants to do that? Well, this is one time when you don't have to! In this webinar, the Samurai will personally walk you through the site and show you many of the useful and powerful features that even long-time users probably never knew existed. When: Monday, September 18, 2017, at 7PM Eastern Time (adjust your time zone accordingly) Where: Just fill in the form below and the connection details will be automatically emailed to you: <a data-cke-saved-href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/" href="https://mastersamuraitech.wufoo.com/forms/m1xrkpda1uwdxim/">Fill out my Wufoo form!</a> How: Here are three tips to ensure that the webinars are a smooth, cool experience for you: Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. Enter your name at the "knock to enter" window on the meeting page. Watch this ultra-short video on how to use your Join.me control console.
  8. Great turn out for this webinar-- had over 30 people on! That means there are lots of techs who recognize the need for help with these skills. This is good because they can be easily learned by anyone who wants to learn them! This webinar lays out a road map for you to declare your independence from tech lines. Professional Appliantologist members may watch the webinar recording here: Appliance Service Call Structure and Troubleshooting Strategies Master Samurai Tech Academy students may watch here: Click here to go to the webinar! Mr. Appliance® Academy Bundle 1 students may watch here: Appliance Service Call Structure and Troubleshooting Strategies This recording has also been added to the ever-growing Webinar Recordings Index Page.
  9. until
    Who: - Professional Appliantologist members at Appliantology - Master Samurai Tech Academy students enrolled in any technical course - Mr. Appliance® Academy students enrolled in Bundle 1 What: Appliance Service Call Structure and Troubleshooting Strategies. A disciplined, focused troubleshooting structure is something that most techs are lacking, even those with many years of experience. This webinar will present an overall framework or mental structure that both prepares you for the call and helps to organize and focus your thinking during the call. Both experienced and new techs will benefit from this webinar. When: Monday, October 24, 2016, at 7PM Eastern Time (adjust your time zone accordingly) Where: All of our web meetings are powered by Join.me. For the connection details, see below. - Professional Appliantologists- See this topic in the PA forum: - Master Samurai Tech Academy Students: RSVP here. - Mr. Appliance® Academy Bundle 1 Students: RSVP here. How: Here are a couple tips to ensure that the webinars are a smooth, cool experience for you: 1. Arrive early to make sure your connection is working! Also, if you show up late for the webinar, you'll be lost. 2. Watch this ultra-short video on how to use your Join.me control console while you're in the web meeting because you're gonna wanna do cool stuff like: - correctly connect your audio (without producing the dreaded echo!) so you and everyone else can hear what the Samurai is explaining - mute and unmute yourself so we can keep the microphones open and we can all talk
  10. The Days of Monkey Boy Service Calls are Over!

    From the album Master Samurai Tech

    Become the sharpest tech in town with our online training at Master Samurai Tech http://mastersamuraitech.com
  11. The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem. My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete! With powerful information tools, like Appliantology, at your fingertips, there's no need to rely on the pot bellied Buddha leaving the tech sheet for you. This webinar will teach you a whole new way of doing bidness using Appliantology as your trusty information tool, every bit as valuable as your Bosch driver or Princeton Tec headlamp, to increase your First Call Completes and profitability. To learn more about all the splendiferous benefits of being a Professional Appliantologist member here at Appliantology, CLICK HERE! Learn more about Appliantology and it's powerful benefits to you as a professional appliance tech in our free and fun short course, Appliantology 101: Your Guide to the Ultimate Appliance Repair Information Tool.
  12. until
    The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles with sufficient gravitas and grunting noises to convince the customer you had reached a definitive and scientific conclusion about the problem. My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete! With powerful information tools, like Appliantology, at your fingertips, there's no need to rely on the pot bellied Buddha leaving the tech sheet for you. This webinar will teach you a whole new way of doing bidness using Appliantology as your trusty information tool, every bit as valued as your Bosch driver or Princeton Tec headlamp, and increase your First Call Completes and profitability. This is a joint MST Academy student and Appliantology tech member webinar. Click the link below for all the gory connection details: