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Appliance Repair Tech Tips

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How to Identify DC Power Supplies in Appliance Schematics

While all appliances use the same fundamental technology, their manufacturers often talk about them using different terms. Let's talk about DC power supplies and how not to get tripped up by the different terminology used there. First off, the very basics. Just like in AC, any DC circuit needs two legs: the voltage supply, and the return. The return is called Ground in DC. Don't let that confuse you -- DC ground is NOT AC ground-- they are electrically distinct and separate. Ground is to DC

Son of Samurai

Son of Samurai in Tech Talk

Learn These Clever Start Switch Troubleshooting Tips

If a dryer's motor isn't running, and you hear a strange humming noise coming from the start switch, what does that mean for the switch? And if you want to test that switch, what's the best way to do that? These are questions that we answer right here in this short excerpt from one of our many in-depth technical training webinar recordings. Give it a watch and learn the answers for yourself... Want to watch the full webinar recording? Click below -- viewable only by premium m

Son of Samurai

Son of Samurai in Tech Talk

An Odyssey Through Conflicting Information in a Samsung Washer Fast Track

Come on a journey with me as we explore just how tangled your circuit analyses can get when you're confronted with conflicting information in a tech sheet. Here's the Samsung washer schematic we're working with: Nothing crazy here -- this is pretty standard stuff to see on a Samsung schematic. But when it gets weird is when you try to trace out the power supplies of various loads and board on the schematic with the help of the pinouts elsewhere in the same tech sheet. Here's

Son of Samurai

Son of Samurai in Tech Talk

Why Forums are Better than Facebook

Unlike when we first started Appliantology, the Internet is now full of appliance repair support resources. From Facebook groups to subreddits to Voxer and Telegram groups, you've got your pick of the litter when it comes to what flavor you'd like. Are there advantages to using a private forum-based site like Appliantology over the social media plantations? You betcha: Privacy and Functionality Feeding Big Brother All the Big Tech social media sites have one thing in common: they

Son of Samurai

Son of Samurai in Tech Talk

Sharpen your Schematic Analysis Skills for the New Year

How do you use a schematic to analyze a circuit, and how do you then apply that knowledge to a real-world troubleshoot? That's the question we answer in this Schematic Workshop webinar! We start off by working through the most interesting parts of this dryer circuit, and then we move on to several more schematic exercises. You can watch an excerpt of the full webinar below: Want to see the rest of the troubleshoot? Click below to watch the full recording and step up your trou

Son of Samurai

Son of Samurai in Tech Talk

How to Troubleshoot Control Boards with Confidence

When a control board doesn't seem to behave the way it's supposed to, does that mean it's always time to replace the board? How do you avoid the dreaded callbacks on service calls where you replaced the board because you had no idea what else to replace? Is there a way to reliably troubleshoot computer-controlled appliances and avoid guesswork when it comes to the control board? Of course there is, and Team Samurai is going to show you how! It all boils down to understanding how these

Son of Samurai

Son of Samurai in Tech Talk

[Webinar Recording] How to Run an Appliance Repair Business During a Lockdown

With the ongoing COVID-19 crisis, things are changing quickly. No matter how long or short the actual pandemic lasts, everything won't just go back to how it used to be, and if we appliance repair techs want to stay in business, we will have to adapt. What exactly that adaptation looks like remains to be seen, but Team Samurai has been in the business long enough to have some solid ideas about it. Heavy sanitation precautions are something that is already happening and will continue to beco

Son of Samurai

Son of Samurai

Find Out How This Dryer Runs with an Impossible Power Cord Configuration...

Here's a weird one for you: how does this dryer run with the neutral wire of the pigtail completely disconnected? To find out, watch this short, 7-minute excerpt from one of our many full-length technical training webinar recordings. In this video, you'll learn the answer to questions like: What is the difference between 3 and 4 wire dryer cords? Why should neutral and ground be separated? Why is the dryer able to run without neutral connected? Give it a watch a

Son of Samurai

Son of Samurai in Tech Talk

[Video] Step-by-Step Troubleshooting Guide for a Samsung Electric Dryer

In this recording from a recent live technical training webinar, we walked through the whole thought flow for troubleshooting this Samsung dryer that always runs when the door is closed. There's no guesswork or monkey-jabbing here -- strictly analytical and accurate diagnostic techniques that bring us ever closer to the solution. Here's a short excerpt to show you what we're on about: Want to troubleshoot like a real tech? Click the video below to see how. Viewable only by pr

Son of Samurai

Son of Samurai in Tech Talk

A Short, Practical Guide to Circuits and AC Power

Electricity and circuits are at the core of what we do as techs. You've got to have a solid understanding of these in order to do any meaningful troubleshooting. So that's exactly what we cover in this excerpt from one of our many technical training webinar recordings. Give it a watch and build yourself a solid foundation! This video is an excerpt from a longer Master Samurai Tech webinar and is free for anyone to watch. In the full webinar, we covered topics such as: Neut

Son of Samurai

Son of Samurai in Tech Talk

Disentangling Confusing Schematics and Customer Reports Explained in Less than 9 Minutes...

In this excerpt from one of the many technical training webinar recordings available to our members, we cover two tricky areas that have tripped up many a tech: deciphering an unclear schematic, and decoding a convoluted customer problem description. Both of these are essential skills for any tech, since if you mess up either of these steps, the entire rest of your troubleshooting will be thrown out of whack. The troubleshooting framework that we're using in this video is our patented Ten-S

Son of Samurai

Son of Samurai in Tech Talk

What is the Purpose of this "Signal Transformer"?

Say you're working on the cooktop of a Frigidaire gas range, and after chasing some wires, you find that this component is in the circuit, right after the power comes in from the outlet: The label calls it a "signal transformer", but what is the point of this device, exactly? Well, as with most circuit mysteries, the schematic will give us some more insight... How odd -- a transformer that, seemingly, doesn't do anything. You have 120 VAC going to the primary, and 120 VAC c

Son of Samurai

Son of Samurai in Tech Talk

A Real World Example to Help You Understand Shunts and Loads in Series

Some circuits have a bit more going on than they seem at first glance, and this Whirlpool washer has one such circuit. Watch the excerpt below to learn how to unravel this tangled mess of lines and apply it to your troubleshooting. Want to watch the full webinar recording where we go through the entire schematic analysis, covering tracing everything out and covering topics like triacs, shunts, and series loads? Click below -- viewable only by premium members.

Son of Samurai

Son of Samurai in Tech Talk

Upcoming Server Migration

Greetings, my brethren in the craft! I wanted to give you all a heads up about the server migration that's currently in progress here at Appliantology. You shouldn't notice too much amiss while this is going on (besides some downtime early Saturday morning when the actual transfer takes place), but there may still be some weirdness. For example, we just noticed that some PA membership renewal notices just got sent out to a few of our users that had already renewed within the past few weeks.

Son of Samurai

Son of Samurai

Quick Tips for Reading Unclear or Ambiguous Schematics

Sometimes, the schematics that manufacturers give us aren't as clear as we would like them to be. Take this refrigerator, for example: There are a few confusing things going on with this schematic, but we'll start with the part I've circled. What is that rectangle? It's drawn with the same lines as all the wires, and we're seeing connections going directly to it. There's no label anywhere calling it out as a discreet component. Could it be that that rectangle really is a loop of wire

Son of Samurai

Son of Samurai

The Difference Between Troubleshooting like a PCM vs. like a Real Tech

How you go about your troubleshooting makes all the difference between whether you're a Parts-Changing Monkey or a real appliance repair technician. While parts-changers rely on pattern recognition and rote memorization of "if this problem, then that part", a real tech uses analytical troubleshooting techniques and understanding of the technology involved to get to the right problem every time. That's exactly what this excerpt from one of our technical training webinar recordings demonstrat

Son of Samurai

Son of Samurai in Tech Talk

Merry Christmas from Team Samurai!

Merry Christmas to all the Appliantology Brethren! Here's hoping that this holiday is capping off a great year for your business, and that an even better year is just around the corner.

Son of Samurai

Son of Samurai in Tech Talk

Learn How to Identify the Three Kinds of Dryer Thermal Controls

This past Sunday, we gave a webinar covering everything you need to know about thermal controls in dryers and the underlying technologies behind them. The full recording dives into all the details of identifying, understanding, and troubleshooting these ubiquitous devices. In this short clip, we'll introduce you to the three technologies and show how different manufacturers give them various (and sometimes confusing) names. Want to watch the full webinar recording? Click belo

Son of Samurai

Son of Samurai in Tech Talk

BrandSource Partners with Master Samurai Tech Academy for Tech Training

Team Samurai has been training appliance techs at the Master Samurai Tech Academy for over 6 years now, and helping out repairmen on the web for far longer. Mr. Appliance has already used our online training for 4 years to make their techs the best they can be. Now, BrandSource has teamed up with us, too! BrandSource is a non-profit buying group for independent retailers of furniture, mattresses, electronics, and, of course, appliances. They help the little guys by negotiating better prices

Son of Samurai

Son of Samurai

A 2-Step Training Plan to Achieve Total Refrigerator Repair Mastery

Refrigeration is its own little world within appliance repair. The presence of a sealed system introduces all kinds of specific knowledge and skills you need to have to properly troubleshoot these machines, from thermodynamics to compressor technology to brazing. And that's not even mentioning the other systems, like airflow and control. So how do you learn all this stuff? Well, if you want to troubleshoot refrigerators like a real tech, you'll need both brains-on and hands-on trainin

Son of Samurai

Son of Samurai in Tech Talk

240 VAC Split-Phase Power Supplies Visualized and Explained

Ever wondered how L1 and L2 in a 240 VAC circuit have a voltage difference of 240 VAC? Or what people mean when they say that L1 and L2 are 180 degrees out of phase? And what exactly do we mean when we say "voltage difference" anyway? We cover all these topics in this short 6-minute excerpt from one of our many in-depth technical webinar recordings. If you've ever been mystified by the inner workings of standard, split-phase household power, look no further! Give this a watch and be enlight

Son of Samurai

Son of Samurai in Tech Talk

Maytag Dryer with a Missing Neutral: Will It Still Run?

It's always the old-skool style circuits that have the most interesting electrical issues, isn't it? In this workshop, we took a look at just one such machine. A missing neutral in the power supply doesn't have the effect that you would necessarily expect. For example, in this dryer, the timer motor runs on 240 VAC, but the drive motor runs on 120 VAC power. With a missing Neutral, the drive motor won't run, but the timer motor will. We go all into that, as well as the kind of troubleshooti

Son of Samurai

Son of Samurai in Tech Talk

Push to Start Switches in Dryers -- and Much More!

We've got quite the library of awesomely informative webinar recordings here at Appliantology -- literally days worth of it! Don't believe me? Here's a little taste. Push to start switches are extremely common technology in dryers, but do you actually know how they work? And do you know the fatal troubleshooting error that can lead you to misdiagnose them? Watch this short excerpt to find out. If you want to watch the full recording and take your appliance repair skills to the next lev

Son of Samurai

Son of Samurai

New MST Academy Site Installation Monday 10/26/2020

Our online appliance repair training site, MasterSamuraiTech.com, will have a few hours of downtime tonight (Monday, October 26, 2020) starting at 11pm eastern time as we install our brand spanking new website. We will post any important updates right here at my blog. If you are a current student, here's a quick overview of what you will experience once the new site is up and running. UPDATE: The new site is up and running! Check it out for yourself.  

Son of Samurai

Son of Samurai

[Video] How to Make a Proper Voltage Measurement and the Importance of LoZ

We drop a lot of pearls of wisdom in our live technical training webinars, and I wanted to make one particular pearl available to all. In this short excerpt from one of our many webinar recordings, we cover what you need to know about electricity and voltage in order to make a meaningful and useful voltage measurement -- all in the context of a real troubleshooting scenario. Topics covered include: What is voltage? How do you choose a voltage reference? What is LoZ?

Son of Samurai

Son of Samurai in Tech Talk

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