There's a goal that any tech worth his salt should have when he heads into a service call: troubleshoot the machine until he has logically and definitively located the problem.
Most of the time this goal is achievable, as long as you have the documentation for the appliance you're working on. You can take measurements and compare them with the specifications from the manufacturer until you find what's not within specifications. This is called analytical troubleshooting and is, in fact, the
Training at the Master Samurai Tech Academy is already a killer deal: comprehensive, state-of-the-art training that’s online and on-demand at tuition low enough that anyone can afford it.
Well now we’re kicking it up to 11 with the Master Samurai Tech Alumni program.
If you have been certified* in the Fundamentals course at the Master Samurai Tech Academy or earned Master Certification at the Mr. Appliance Academy (Bundle 1 only), you can get full tech access to our tech support site,
We offer 4 different ways for professional appliance techs to participate in the Appliantology tech community. Three of the memberships are premium, and one is limited. The features and benefits of each option are summarized in the table below:
Click the links below for details:
1. Professional Appliantologist: the easy, instant premium membership for less than $4 per week. Unthrottled, lightning fast downloads.
2. Fellow Appliantologist: this free premium membership is earn
The Old Skool method of doing service calls was to go out on the call and pray to the pot bellied Buddha that the tech sheet was still hidden somewhere on the appliance. The plan being that, if the tech sheet was still there, you could stare at the lines and squiggles long enough to convince the customer you had reached a definitive and scientific conclusion about the problem.
My friends, I'm here to tell you that the Internet has made this Monkey Boy way of doing bidness obso-frikkin-lete
We troubleshot a GE Advantium Speedcooker from the control board for a no convection bake problem and determined that either the convective heating element or the TCO had failed open. Testing each component individually required uninstalling the oven with special equipment. So on our second visit, we returned with both parts-- the convection heating element and the TCO. The specific failure turned out to be the non-resettable TCO that had failed open.
Watch how I used the schematic to sele
The inaugural episode of Master Samurai Tech Radio is out! We just submitted it to iTunes so the iTunes subscription link will take a few days to work. But meanwhile, you can download or stream it here: http://mastersamuraitech.com/master-samurai-tech-radio-episode-1/
[A Note to my Brethren in the Craft: This article is released into the Public Domain. You are encouraged to copy it, modify it as you wish, post it on your website and social networks, with or without attribution, your choice. The objective is to raise consumer awareness about the rampant problem of moral and technical deficiency plaguing our trade today. We need to expose these hacks and parts changing monkeys who are ripping people off, either knowingly or through willful ignorance, and giving
Learn appliance repair at the best online appliance repair school on the web! Act now to take advantage of this limited-time offer for a 14% tuition discount. Offer ends July 11, 2015. Use the coupon code FREEDOM14 on the Enroll page: http://mastersamuraitech.com/online-enrollment/ Check out all our appliance repair training courses here: http://mastersamuraitech.com/appliance-repair-courses/ http://mastersamuraitech.com/
There's a lot of misinformation and mythology out there in the tech community about the use of dielectric grease on electrical connections. Some techs, knowing that the word "dielectric" refers to an electrically insulating material, mistakenly conclude that dielectric grease should never be used on electrical connections. This is based on a misunderstanding about how dielectric grease works. Dielectric grease has two main properties that make it especially desirable specifically for use on elec
It was during the first break of day in the middle of a heat wave when we first received the call. A villager had requested assistance with a situation he could no longer contain. He and his family had been attacked by a once well behaved friend taking residence inside their home. This well-behaved friend had turned into a villainous foe, terrorizing the family by destroying their stockpiles of sustenance when least expected, an action which severely disrupted the family’s daily routine. They ca
LONG AGO IN A DISTANT LAND.. The people were happy. They had not a care in the world. They thought their beloved appliances would always behave. They woke up in the morning to the quiet hum of refrigerators, keeping their daily meals nice and fresh. They used washers and dryers to clean clothes to pristine condition. They used the microwaves to heat their food quickly and efficiently. They thought the appliances would always be there for them, always making their lives easier. .....They thought
In this video, filmed on the hoary Cliffs of Moher in Ireland, I demonstrate basic electrical principles, like voltage and current path, using an electric cow fence charged with 5,000 volts. See, even when I'm on vacation, I'm thinking of ways I can explain this stuff to y'all!
Well, mah Bruvahs, Mrs. Samurai finally convinced me that we needed to take a vacation. It's been decades since we've taken a true vacation that wasn't a business trip in disguise. The past couple of years have been especially intense and transformative ones for Team Samurai (me, Mrs. Samurai, and our two sons Stephen and Sam) with the creation and development of the Samurai Tech Academy. I know I make all this look easy and it seems like one day I just whipped out MasterSamuraiTech.com like, "O
At last, your wait is at an end: The Advanced Schematic Analysis and Troubleshooting (ASAT) training course is now open for enrollment! In the ASAT course, you will delve deeply into sophisticated and esoteric appliance circuit troubleshooting techniques. You'll learn how to use timing charts together with the schematic to troubleshoot problems; how to use Ohm's Law as a powerful troubleshooting tool to give you a clear understanding of how a circuit works; how to troubleshoot deceptive and tric
Finding documentation for Kenmore appliances can be challenging at times. If you are lucky, you may locate it in our download section. When searching, try searching with the decimal, without the decimal, removing the decimal and numbers in front of it and replace them with an "*" while also replacing the last few letters with an "*". See Searching for technical documents http://appliantology.org/topic/51337-getting-started-at-appliantology/.
But usually, Kenmore's are a pita to find info. Y
I was talking with another tech this morning about checking RPM. this brought up the subject of strobes. As we were discussing strobes it occurred to me someone had probably created an app with RPM already. Shazaaam!!! Here's a app that will allow you to test RPM on fans. You can also test motor rpm, if, you place a mark on the shaft. https://itunes.apple.com/us/app/strobe-light-tachometer-to/id708094321?mt=8 To check fan speed just dial it in till the fan appears to be not moving at all. That'
Miele produces the best dishwashers on the market today. They are high end machines...very quiet, they wash well and last many years beyond the life span of a lesser quality brand. However, like all machines they do break down. One of the most common failures to occur on a Miele dishwasher is the Water Proof System (WPS). That's that mysterious grey box under your sink. What is that thing? The WPS is a dual water inlet valve. The redundancy ensures that if one valve fails to close the other wil
NOTE: The meeting details have been edited. Who: YOU! What: You've undoubtedly heard of the Samurai Tech Academy, where young apprentice appliantologists and seasoned appliance warriors alike come to hone their troubleshooting skills to razor-sharp deadly accuracy. Here, now, is the opportunity you've been longing for to peek behind the bamboo shades of the legendary dojo of Master Samurai Techs in training. Come join us for an open house and campus tour of the Samurai Tech Academy and watch wit
A Master Samurai Tech Presentation: Troubleshooting Appliances using Ohm's Law and Schematic Analysis Learn from the Samurai and become a troubleshooting master! In this action-packed, riveting, 30-minute, recording of a live webinar, Samurai Appliance Repair Man explains: Ohm's Law: what it is and how it's used Understanding power and work in electric circuits Applying Ohm's Law to real-world troubleshooting situations Schematic analysis of real schematics using Ohm's Law and series circ
It's a great time to be a Professional Appliantologist at Appliantology! A lot has changed at Appliantology.org over the years! We've gone from being a site that focused on helping DIYers to a site focused on supporting the professional tech community. In the past, one of the ways this site supported and funded itself was through parts sales to DIYers. But today, parts sales to DIYers isn't nearly as big a source of funding for this site as it once was. Part of this change was a result of increa
In this scintillating safari into front load washer wasteland, Samurai Appliance Repair Man shows you how to manually unlock the door on a front load washer with the door stuck locked. This particular kata is for the Maytag-Whirlpool Alpha 2 platform front load washers but the same technique can be applied to most other models.
To order parts, call our parts department at 877-803-7957
Join Samurai Appliance Repair Man on a personal guided tour of the Samurai Tech Academy campus. I'll show you the answers to common questions that people have when they call or email us: - What courses do you offer? - What kind of things do you teach in the courses? - How much are the courses? - Do you teach how to read schematics? - Do you teach about the new, electronic appliances? - Do you teach how to run an appliance repair business? - Do you have any discounts? - There's so much stuff at t
Everyone with an IQ above room temperature knows that Social Security is bankrupt (think Detroit on steroids)-- if you're under 50 years old, you're gonna get stiffed and it ain't gonna be there for you. The Samurai, who is omnipresent everywhere, who is omniscient and he knows it, who is ever on the look out for his fellow carbon units and cold beer, didst beat his breast and rend his garments and gnash his teeth until he came up with the perfect FREE solution to secure domestic tranquility and
Brother Smash recently asked a question about what else we did and then specifically asked about video games. (see http://appliantology.org/topic/52791-what-else-do-you-do/)He made me remember there are more things in life than repairing appliances. Now don't get me wrong, I love being a tech but he made me remember times when I had fun doing other things So I thought I'd look for some of my old games and maybe relive the days when I battled foes other than refrigerators and maybe also rev
A Master Samurai Tech Presentation: Troubleshooting Appliance Electronic Control Boards Learn from the Samurai and become a troubleshooting master! Using a Whirlpool dishwasher as a case study, the Samurai explains each step in the process of troubleshooting electronic control boards in appliances, revealing the schematic mysteries to all who want to learn. In this 38-minute video, you will learn: Basic troubleshooting techniques with broad applications to all appliances How to use tech s
Ran into this frigidaire/electrolux drain pump today. Had not replaced this one before. I had the usual front load pump in stock. After looking at the new style and the old style motor i found that they used the same drain motor just a different housing and mounting base. I ended up removing the motor from the old style pump and mounting it to the new style housing and mounting base. This pump is mounted sideways right in the front of the unit. After changing out the motor it worked like a Charm